FREQUENTLY ASKED QUESTIONS

 HOW DO I PURCHASE TICKETS?

Our online Box Office is open 24 hours a day! We don’t have a traditional walk-up, in-person advance sales box office and the Milford Arts Council DOES NOT sell our tickets. But click here to purchase tickets to all our our events: 

WHAT IF I NEED TO EXCHANGE MY TICKETS?

While all purchases are a ‘final sale’ and there are no refunds, we will try our best to exchange your tickets for another performance of the same production. We cannot hold credit for a different production. Email us at pantochino@gmail.com to make an exchange and we will try our best to accommodate. You may also contact the helpful staff our our ticket service, Showclix at this link.

CAN I PURCHASE TICKETS AT THE DOOR?

If available, tickets may be purchased at the door. Please note, the MAC is a small venue and most of our performances sell out. Its best to purchase your tickets in advance as not to be disappointed.

CAN I PURCHASE TICKETS FOR A GROUP?

Yes! And you can get a discount for parties of 10 or more. We have tables for 6, 4 and 3. Though you cannot push tables together, you certainly can purchase adjacent tables for your group (A group of 10 could purchase a table for six and a nearby table for four to make the ten seats). The MAC is intimate and you will be close to your friends at the next table. Once you know your date and number in your party, email us (pantochino@gmail.com) and we will create a discount code just for you! Simple? Simple!

WHERE DO I PARK?

At all of our show times (evenings and weekends), parking is available in any of the Milford Train Station lots. While signage may warn of permit parking only, that rule is not enforced after 5pm or on weekends. Note, downtown Milford is busy on weekend evenings. Should the lot be full, on street parking is available along the green and side streets.

CAN I BRING MY OWN FOOD AND DRINK?

Our shows are all sat cabaret-style, and audiences are invited to bring their own food and drink to enjoy during the performance. Concession items (water, coffee, chips, candy, specialty items) are on sale in the lower level of the building.  NOTE: Camp shows and Teen Theatre productions are sat in regular theatre row fashion.

WHAT TIME SHOULD I ARRIVE?

The lobby is open one hour prior to each performance. The theatre itself is open one half hour prior to the show. 

DO I NEED TO PURCHASE A TICKET FOR A CHILD SITTING ON MY LAP?

Fire regulations require all attendees, no matter what age, to have a ticket in order to conform to the seating capacity.

IS THE MAC ACCESSIBLE TO THOSE WITH DISABILITIES?

Yes, there is a ramp located next to the main entrance. Please inform the box office upon your arrival and they will be happy to assist in opening the door.  There is also an elevator in the lobby to the lower level/concession stand.

ARE THERE RESTAURANTS OR ANYTHING NEAR THE THEATRE?

There are thirty restaurants, pubs, coffee shops, bakeries, ice cream and shopping just a few steps from the MAC. Unique shopping, Milford Harbor, Connecticut’s second largest green and so much more make up Downtown Milford! Come early, or have a walk around after the show!